{"id":45035,"date":"2026-09-23T23:45:05","date_gmt":"2026-09-23T23:45:05","guid":{"rendered":"https:\/\/myhydrate.co\/garantia\/"},"modified":"2026-11-02T20:26:52","modified_gmt":"2026-11-02T20:26:52","slug":"garantia","status":"publish","type":"page","link":"https:\/\/myhydrate.co\/en\/garantia\/","title":{"rendered":"Warranty"},"content":{"rendered":"<div class=\"hay\">\n<section class=\"hay-hero hay-hero--foto hay-hero--derecha\" style=\"--foto:url('\/wp-content\/uploads\/2026\/10\/ayuda-garantia-de-vida-hd.jpg');--foto-tablet:url('\/wp-content\/uploads\/2026\/10\/ayuda-garantia-de-vida-tablet.jpg');--foto-celular:url('\/wp-content\/uploads\/2026\/10\/ayuda-garantia-de-vida-celular.jpg')\">\n<h1 class=\"hay-hero__titulo\">Lifetime warranty<\/h1>\n<p class=\"hay-hero__bajada\">Thanks for choosing Hydrate! To get the most out of it, please take a moment to read this guide.<\/p>\n<a class=\"hay-boton hay-boton--claro\" href=\"https:\/\/wa.me\/595994154130?text=Hola%20Hydrate%21%20Vengo%20desde%20la%20web%20y%20solicito%20una%20Garant%C3%ADa\" target=\"_blank\" rel=\"noopener\">Make a warranty claim<\/a>\n<\/section>\n<section class=\"hay-seccion hay-texto\">\n<h2 class=\"hay-titulo\">Your Hydrate is guaranteed for life<\/h2>\n<p>Your Hydrate is guaranteed for life against any defect in materials or workmanship, as long as it's used according to our warnings and care instructions. If your Hydrate develops a defect under normal use, you can request a replacement.<\/p>\n<\/section>\n<section class=\"hay-seccion hay-seccion--gris hay-texto\" id=\"cuidados\">\n<h2 class=\"hay-titulo\">Warnings &amp; care<\/h2>\n<p>Here's how to use and care for your Hydrate the right way:<\/p>\n<ul class=\"hay-lista\">\n<li>Don't put it in the dishwasher or the oven.<\/li><li>Never microwave it: it can cause a fire and property damage.<\/li><li>Keep away from children under 2 unless an adult is supervising.<\/li><li>Hot liquids and carbonated drinks can build up pressure inside the bottle, making the lid hard to open or forcing it off and causing injury. If you keep a drink inside for several hours, open the lid every so often to release the pressure.<\/li><li>Never try to force the lid open with tools.<\/li><li>Open the lid carefully: your Hydrate may hold hot drinks and keep them hot for hours, just as we promised.<\/li><li>Clean your Hydrate before using it for the first time.<\/li><li>Wash the lid with warm soapy water after every use. Use only dish soap, never bleach.<\/li><li>For a deeper clean, take the lid apart. Clean each piece and let it dry before putting it back together.<\/li><li>Clean and dry your Hydrate before storing it. We recommend storing it with the lid off.<\/li>\n<\/ul>\n<p>Still have questions about caring for your Hydrate? Check out our <a href=\"\/en\/preguntas-frecuentes\/\">FAQ<\/a>.<\/p>\n<\/section>\n<section class=\"hay-seccion hay-centro\" id=\"solicitar\">\n<h2 class=\"hay-titulo\">Make a warranty claim<\/h2>\n<p class=\"hay-bajada\">Fill out the form and we'll get back to you soon.<\/p>\n<div class=\"hay-formulario\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f45032-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"45032\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/45035#wpcf7-f45032-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/45035#wpcf7-f45032-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"45032\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f45032-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"hfo\">\n\n<div class=\"hfo-campo hfo-campo--medio\"><label>First name <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"given-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span><\/label><\/div>\n\n<div class=\"hfo-campo hfo-campo--medio\"><label>Last name <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"apellido\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"family-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"apellido\" \/><\/span><\/label><\/div>\n\n<div class=\"hfo-campo hfo-campo--medio\"><label>Mobile <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"celular\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"celular\" \/><\/span><\/label><\/div>\n\n<div class=\"hfo-campo hfo-campo--medio\"><label>Email <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"correo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"correo\" \/><\/span><\/label><\/div>\n\n<div class=\"hfo-campo hfo-campo--medio\"><label>ID or Tax ID <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"documento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E.g.: 1234567 or 80012345-6\" value=\"\" type=\"text\" name=\"documento\" \/><\/span><\/label><\/div>\n\n<div class=\"hfo-campo hfo-campo--medio\"><label>Country <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"pais\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"pais\"><option value=\"\">Select an option<\/option><option value=\"Paraguay\">Paraguay<\/option><option value=\"Chile\">Chile<\/option><\/select><\/span><\/label><\/div>\n\n<div class=\"hfo-campo hfo-campo--medio\"><label>Where did you buy it? <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"lugar_compra\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"lugar_compra\" \/><\/span><\/label><\/div>\n\n<div class=\"hfo-campo hfo-campo--medio\"><label>Purchase date <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"fecha_compra\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"fecha_compra\" \/><\/span><\/label><\/div>\n\n<div class=\"hfo-campo hfo-campo--medio\"><label>Product <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"producto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E.g.: All Rounder 887 ml\" value=\"\" type=\"text\" name=\"producto\" \/><\/span><\/label><\/div>\n\n<div class=\"hfo-campo hfo-campo--medio\"><label>Product color <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"color\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"color\" \/><\/span><\/label><\/div>\n\n<div class=\"hfo-campo\"><label>Reason for the claim <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"razon\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"razon\"><option value=\"\">Select an option<\/option><option value=\"Termo no mantiene la temperatura\">Bottle doesn't hold the temperature<\/option><option value=\"Tapa no calza o se tranca\">Lid doesn't fit or gets stuck<\/option><option value=\"Tapa se rompi\u00f3 en pocos usos\">Lid broke after only a few uses<\/option><option value=\"Otros\">Other<\/option><\/select><\/span><\/label><\/div>\n\n<div class=\"hfo-campo\"><label>Tell us what happened <span class=\"hfo-req\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"motivo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"motivo\"><\/textarea><\/span><\/label><\/div>\n\n<div class=\"hfo-enviar\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/><\/div>\n\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\n<p class=\"hay-bajada hay-bajada--chica\">Prefer WhatsApp? Message us and we'll help you sort it out.<\/p>\n<a class=\"hay-boton hay-boton--claro\" href=\"https:\/\/wa.me\/595994154130?text=Hola%20Hydrate%21%20Vengo%20desde%20la%20web%20y%20solicito%20una%20Garant%C3%ADa\" target=\"_blank\" rel=\"noopener\">Request via WhatsApp<\/a>\n<\/section>\n<style>\n.hay-formulario { max-width: 760px; margin: 10px auto 0; text-align: left; }\n.hay-formulario .hfo { margin: 0; }\n.hay-bajada--chica { margin-top: 30px; font-size: 15px; }\n<\/style>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Garant\u00eda de por vida \u00a1Gracias por adquirir tu Hydrate! Para una mejor experiencia, te recomendamos leer atentamente esta gu\u00eda. Solicitar una garant\u00eda Tu Hydrate est\u00e1 garantizado de por vida Tu Hydrate est\u00e1 garantizado de por vida ante cualquier defecto de mano de obra o de sus materiales, siempre que se use de acuerdo con las advertencias de uso y las instrucciones de cuidado. Si tu Hydrate sufre alg\u00fan defecto o desperfecto us\u00e1ndolo de esa manera, pod\u00e9s solicitar un cambio de producto. Advertencias y cuidados Te explicamos c\u00f3mo usar y cuidar correctamente tu Hydrate: No colocar en el lavavajillas ni en el horno. No meter al microondas: puede generar incendios y da\u00f1os materiales. No dejar al alcance de ni\u00f1os menores de 2 a\u00f1os sin la supervisi\u00f3n de un adulto. Los l\u00edquidos calientes o las bebidas gasificadas pueden acumular presi\u00f3n dentro de la botella, dificultar la apertura de la tapa o expulsarla con fuerza y provocar lesiones. Si guard\u00e1s bebidas durante varias horas, abr\u00ed la tapa cada tanto para liberar la presi\u00f3n. Nunca intentes abrir la tapa forz\u00e1ndola con herramientas. Abr\u00ed la tapa con cuidado: tu Hydrate puede contener bebidas calientes y mantener esa temperatura durante varias horas, tal como te prometimos. Limpi\u00e1 tu Hydrate antes del primer uso. Lav\u00e1 la tapa con agua tibia y jab\u00f3n despu\u00e9s de cada uso. Us\u00e1 solo jab\u00f3n para platos, sin blanqueadores. Para una limpieza m\u00e1s profunda pod\u00e9s desarmar las piezas de la tapa. Limpialas y dejalas secar antes de volver a armarla. Limpi\u00e1 y sec\u00e1 tu Hydrate antes de guardarlo. Te recomendamos guardarlo sin la tapa puesta. \u00bfTen\u00e9s m\u00e1s dudas sobre el cuidado de tu Hydrate? Revis\u00e1 nuestras preguntas frecuentes. Solicitar una garant\u00eda Complet\u00e1 el formulario y te respondemos a la brevedad. \u00bfPrefer\u00eds WhatsApp? Escribinos y te ayudamos a resolverlo. Solicitar por WhatsApp<\/p>","protected":false},"author":1000,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-45035","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Garant\u00eda - Hydrate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/myhydrate.co\/en\/garantia\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garant\u00eda - Hydrate\" \/>\n<meta property=\"og:description\" content=\"Garant\u00eda de por vida \u00a1Gracias por adquirir tu Hydrate! Para una mejor experiencia, te recomendamos leer atentamente esta gu\u00eda. Solicitar una garant\u00eda Tu Hydrate est\u00e1 garantizado de por vida Tu Hydrate est\u00e1 garantizado de por vida ante cualquier defecto de mano de obra o de sus materiales, siempre que se use de acuerdo con las advertencias de uso y las instrucciones de cuidado. Si tu Hydrate sufre alg\u00fan defecto o desperfecto us\u00e1ndolo de esa manera, pod\u00e9s solicitar un cambio de producto. Advertencias y cuidados Te explicamos c\u00f3mo usar y cuidar correctamente tu Hydrate: No colocar en el lavavajillas ni en el horno. No meter al microondas: puede generar incendios y da\u00f1os materiales. No dejar al alcance de ni\u00f1os menores de 2 a\u00f1os sin la supervisi\u00f3n de un adulto. Los l\u00edquidos calientes o las bebidas gasificadas pueden acumular presi\u00f3n dentro de la botella, dificultar la apertura de la tapa o expulsarla con fuerza y provocar lesiones. Si guard\u00e1s bebidas durante varias horas, abr\u00ed la tapa cada tanto para liberar la presi\u00f3n. Nunca intentes abrir la tapa forz\u00e1ndola con herramientas. Abr\u00ed la tapa con cuidado: tu Hydrate puede contener bebidas calientes y mantener esa temperatura durante varias horas, tal como te prometimos. Limpi\u00e1 tu Hydrate antes del primer uso. Lav\u00e1 la tapa con agua tibia y jab\u00f3n despu\u00e9s de cada uso. Us\u00e1 solo jab\u00f3n para platos, sin blanqueadores. Para una limpieza m\u00e1s profunda pod\u00e9s desarmar las piezas de la tapa. Limpialas y dejalas secar antes de volver a armarla. Limpi\u00e1 y sec\u00e1 tu Hydrate antes de guardarlo. Te recomendamos guardarlo sin la tapa puesta. \u00bfTen\u00e9s m\u00e1s dudas sobre el cuidado de tu Hydrate? Revis\u00e1 nuestras preguntas frecuentes. Solicitar una garant\u00eda Complet\u00e1 el formulario y te respondemos a la brevedad. \u00bfPrefer\u00eds WhatsApp? Escribinos y te ayudamos a resolverlo. Solicitar por WhatsApp\" \/>\n<meta property=\"og:url\" content=\"https:\/\/myhydrate.co\/en\/garantia\/\" \/>\n<meta property=\"og:site_name\" content=\"Hydrate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/hydrate.co\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-02T20:26:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@hydrateco\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/myhydrate.co\/garantia\/\",\"url\":\"https:\/\/myhydrate.co\/garantia\/\",\"name\":\"Garant\u00eda - Hydrate\",\"isPartOf\":{\"@id\":\"https:\/\/myhydrate.co\/#website\"},\"datePublished\":\"2026-09-23T23:45:05+00:00\",\"dateModified\":\"2026-11-02T20:26:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/myhydrate.co\/garantia\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/myhydrate.co\/garantia\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/myhydrate.co\/garantia\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/myhydrate.co\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garant\u00eda\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/myhydrate.co\/#website\",\"url\":\"https:\/\/myhydrate.co\/\",\"name\":\"Hydrate\",\"description\":\"Hydrate insulated bottles, tumblers, mates and accessories in Paraguay. 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Para una mejor experiencia, te recomendamos leer atentamente esta gu\u00eda. Solicitar una garant\u00eda Tu Hydrate est\u00e1 garantizado de por vida Tu Hydrate est\u00e1 garantizado de por vida ante cualquier defecto de mano de obra o de sus materiales, siempre que se use de acuerdo con las advertencias de uso y las instrucciones de cuidado. Si tu Hydrate sufre alg\u00fan defecto o desperfecto us\u00e1ndolo de esa manera, pod\u00e9s solicitar un cambio de producto. Advertencias y cuidados Te explicamos c\u00f3mo usar y cuidar correctamente tu Hydrate: No colocar en el lavavajillas ni en el horno. No meter al microondas: puede generar incendios y da\u00f1os materiales. No dejar al alcance de ni\u00f1os menores de 2 a\u00f1os sin la supervisi\u00f3n de un adulto. Los l\u00edquidos calientes o las bebidas gasificadas pueden acumular presi\u00f3n dentro de la botella, dificultar la apertura de la tapa o expulsarla con fuerza y provocar lesiones. Si guard\u00e1s bebidas durante varias horas, abr\u00ed la tapa cada tanto para liberar la presi\u00f3n. Nunca intentes abrir la tapa forz\u00e1ndola con herramientas. Abr\u00ed la tapa con cuidado: tu Hydrate puede contener bebidas calientes y mantener esa temperatura durante varias horas, tal como te prometimos. Limpi\u00e1 tu Hydrate antes del primer uso. Lav\u00e1 la tapa con agua tibia y jab\u00f3n despu\u00e9s de cada uso. Us\u00e1 solo jab\u00f3n para platos, sin blanqueadores. Para una limpieza m\u00e1s profunda pod\u00e9s desarmar las piezas de la tapa. Limpialas y dejalas secar antes de volver a armarla. Limpi\u00e1 y sec\u00e1 tu Hydrate antes de guardarlo. Te recomendamos guardarlo sin la tapa puesta. \u00bfTen\u00e9s m\u00e1s dudas sobre el cuidado de tu Hydrate? Revis\u00e1 nuestras preguntas frecuentes. Solicitar una garant\u00eda Complet\u00e1 el formulario y te respondemos a la brevedad. \u00bfPrefer\u00eds WhatsApp? Escribinos y te ayudamos a resolverlo. 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